Last Updated: 2025

Welcome to Sorai. By accessing or using our website, services, booking forms, demos, or consultations, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.

1. Use of Our Website

- You agree to use this website only for lawful purposes. You must not:

- Use the site in any way that could damage, disable, or impair our services

- Attempt to gain unauthorized access to any part of the website

- Use automated systems (bots, scrapers, etc.) without written permission

- Upload harmful, malicious, or illegal content

2. Services Disclaimer

- Sorai provides services including but not limited to:

- AI Voice Agents

- AI Chatbots

- Automation Systems

- Digital Marketing

- SEO

- Community & Course Platforms

- Website Development

- All services are provided “as-is” and “as available.” We do not guarantee specific results such as:

- Revenue increases

- Lead volume

- Search engine rankings

- Advertising performance

- Sales conversions

- Results vary based on market, industry, budget, competition, and client participation.

3. Consultations, Demos & Strategy Sessions

- Free consultations are provided with no obligation

- We reserve the right to decline or discontinue any consultation

- Any strategy, recommendation, or projection shared is based on experience and available data, not guaranteed outcomes

4. Payments & Billing (If Applicable)

- If you purchase any service:

- All fees must be paid as agreed before project commencement

- Payment terms will be outlined in your proposal or service agreement

- Late payments may result in paused or terminated services

5. Intellectual Property

- All content on this website, including:

- Text

- Graphics

- Logos

- Videos

- Software

- AI systems

- Designs

is the property of Sorai and may not be copied, reproduced, or distributed without written permission.

6. Client Responsibilities

You agree to:

- Provide accurate and truthful information

- Respond to requests for approvals, access, or content in a timely manner

- Use delivered services and systems in compliance with all local laws and platform policies

- We are not responsible for delays caused by lack of client communication or asset delivery.

7. Limitation of Liability

To the maximum extent allowed by law, Sorai shall not be liable for:

- Direct or indirect financial losses

- Business interruption

- Data loss

- Advertising losses

- Platform account suspensions

- Automation, AI, or system failures

- You agree to use our services at your own risk.

8. Third-Party Platforms

- We may integrate or work with third-party platforms such as:

- Google

- Meta/Facebook

- GoHighLevel

- CRM tools

- Email platforms

- Hosting providers

- We are not responsible for outages, suspensions, data loss, or policy enforcement by third-party platforms.

9. Termination of Services

- We reserve the right to:

- Refuse service

- Suspend access

- Terminate ongoing services

- If a user violates these Terms of Use, platform policies, or applicable laws.

10. Refund Policy

- Unless otherwise stated in a written agreement:

- All payments are non-refundable

- Setup fees, development work, and custom AI solutions are not eligible for refunds once work begins

11. Privacy Policy

- Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal data.

12. Governing Law

- These terms shall be governed by and interpreted in accordance with applicable international business laws, without regard to conflict of law principles.

13. Changes to These Terms

- We reserve the right to update or modify these Terms of Use at any time. Changes will be posted on this page with a revised update date.

14. Contact Information

If you have questions regarding these Terms of Use, you may contact us at:

Business Name: Sorai
Website: Sorai
Email: [email protected]
Copyright: 2025 Sorai. All Rights Reserved.